After nearly 40 years of discussion, debate and field research the human resources discipline has adopted the concept of measuring and analyzing the effects of its services on the performance of its organization, profit as well as not-for-profit. Now, there are countless numbers of training programs, conferences and journal articles offering skills and insights into the application of metrics and analytics.
Inspired by the early writings of Don Kirkpatrick and Ray Killian, in 1969 Dr. Jac Fitzenz experimented with metrics while working at Wells Fargo Bank and later at Motorola. He launched the first public workshops on human resources measurement in 1978. In 1980, he founded Saratoga Institute, which published the first set of national benchmarks in 1985. He sold Saratoga in 2000 and it is now owned by PricewaterhouseCoopers.
In 2004, Dr. Fitzenz founded Human Capital Source to carry measurement to the next level, analytics. In 2007, he led the Predictive Initiative, a research project that successfully developed the first predictive analytics process for human resources. This completed the evolution from descriptive to predictive to prescriptive analytics.
Although Dr. Jac has reduced his speaking and training schedule he remains a key source for people who are engaged in analytics. His decades of world travel and consultation have given him a keen sense of the strategic management of human capital. This he shares as an Advisor and Board Member of several companies.